Hotel Los Itzaes By 5Th Av Playa del Carmen

Good-sized room with king bed, desk, and balcony. Strong AC, quiet, and solid walls. Excellent location near ADO terminal, beach, and fifth Avenue. Refreshing pool on the roof.

We had a fantastic stay at a charming hotel near 5th Ave. with beautiful architecture and a welcoming atmosphere. The staff were gracious and the rooms spacious and clean. The rooftop pool and breakfast added to the overall great experience. we highly recommend this hotel.

I loved the inviting atmosphere of this hotel, with its beautiful live plants hanging off the balconies. The room and bathroom were incredibly clean and well-maintained, surpassing expectations for the price. The location on 10th Ave was perfect, with plenty of restaurants, cafes, and shops to explore, without the hustle and bustle of the main tourist district. The staff at the hotel were friendly and helpful, making my stay even more enjoyable.

No negatives.

This hotel exceeded my expectations in many ways. Firstly, the location on 10th Avenue was perfect - just two blocks from the beach and right in the heart of the tourist district. The value for money was exceptional, with spacious rooms that were kept very clean. I particularly appreciated the small balcony in my room, which offered a nice place to relax. The staff were friendly and provided great service throughout my stay. Additionally, having breakfast included was a convenient perk.

All was great, nothing to improve.

Smooth check-in, helpful staff, charming Mexican style, cool lobby with hanging houseplants, quiet room.

No complaints.

Perfect location near beach access, Quinta Avenida, restaurants, and street foods. Charming traditional Mexican style with cool hanging houseplants. Smooth and fast check-in process. Friendly and helpful staff. Clean common areas and room. Homey atmosphere. Great value for money.

Felt exceptional, no reason to complain.

The hotel had very friendly staff who were always helpful during our stay, making us feel welcome and comfortable. the rooms were clean and tidy, and we appreciated the small touches like the towel animals and little goodies left by the maids. Additionally, the hotel's location was great, being close to avenue five where there were plenty of shops and restaurants to explore.

One downside of our stay was the noise at night. the hotel's location in a busy area meant that the street activity continued until early morning, making it difficult to get a peaceful night's sleep.

Great location, close to 5th Avenue and restaurants. Clean rooms with friendly staff. Spacious junior suite and nice rooftop deck. Fast and free internet.

Nothing could have been better.

Convenient location, close to 5th Ave and restaurants. Clean and bright king room with cold mini fridge. Felt safe. Lovely sound of rain in the skylight. Homestyle restaurant next door.

The hotel is located in the center of attractions, just a short walk from 5th Avenue and Coco Bongo club. The rooms are equipped with comfortable king-size beds, and the staff is friendly and helpful. Guests can enjoy a basic breakfast and there are plenty of nearby restaurants to choose from.

There is no elevator in the hotel, which can be inconvenient for guests with heavy luggage.

The location of this hotel is perfect, just a short walk from 5th Avenue where all the shops and restaurants are. Mamitas beach is also within close proximity, making it convenient for a day by the ocean. The rooms are spacious and clean with marble bathrooms. The staff is friendly and the service is excellent. The breakfast included in the stay is worth at least $20 at a nearby bistro. The rooftop pool is a great spot to relax and enjoy the sunset.

It can get a bit noisy on weekends due to the nearby parties.

I had such a pleasant stay at Los Itzaes in the heart of the city. The hotel is conveniently located near all the attractions, including 5th Avenue and Coco Bongo club. Maria at the reception desk was incredibly kind and gave us great recommendations for things to do during our honeymoon. The rooms were spacious and clean, and having a king size bed made it hard to get out of in the mornings. We even had delightful towel swan surprises on our bed each day. The basic breakfast provided was sufficient, and there were plenty of restaurants nearby if we wanted more options. The rooftop pool offered privacy and a relaxing atmosphere. Despite the lack of an elevator, the overall experience was wonderful. I highly recommend this hotel.

This hotel is a hidden gem in the heart of the tourist district, just a couple of blocks away from the beautiful beach and the bustling 5th Avenue. The value for money is incredible, with spacious rooms that are meticulously cleaned and maintained. The attention to detail is evident, from the charming hanging houseplants in the lobby to the good-sized bathrooms. The staff are friendly and always ready to help, making check-in a breeze.

Only one minor issue - the breakfast could use a bit more variety, especially some savory options.

We had a fantastic stay with helpful and pleasant staff, showcasing Moroccan hospitality. The hotel had a beautiful garden with palms and a pool. Parking was convenient and available right in front of the hotel on a quiet street. This was especially helpful for leaving our car overnight when we went for a night in the desert. The breakfast provided was big and delicious, consisting of Moroccan food.

Nothing, all was good.